Understand your business and users to uncover KPIs and process improvement opportunities that drive opportunity for ROI. Brand Audit, Discovery & User Research, Competitor Analysis, User Personas
Strategize and explore early ideas. Experience Diagramming, Decision Trees, Business Logic Definitions, Wireframing, Prototyping
Implement the plan through custom design and development solutions. User Experience Design, Prototyping, Design Systems, Custom Development, Custom GPTs
Gather user feedback and data to monitor and iterate on effectiveness of the solution. Quantitative and Qualitiative Analytics.